> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://poinz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Do I have to redeem my digital voucher all at once?

No, for some digital vouchers, your balance is credited directly to the issuer’s account and managed from there. You can find more information about this in the respective details in the voucher description.