> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://poinz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I change my email address?

For security reasons, you cannot change your email address yourself. Please contact our support team directly via the support request in the poinz app (Settings > Support) — we’ll be happy to update it for you.

Alternatively, you can reach us via the [contact form on our website](https://poinz.ch/de/contact-us?utm_source=chatgpt.com) or by email at [support@poinz.ch]().