• Do I need an active internet connection to redeem a deal?

  No. You can also redeem your deal offline.Few readers

• Which means of payment can be used?

  You can add the following means of payment: 💳 Credit card (Visa, Mastercard, American Express) PostFinance, PostFinance e-finance TWINT Apple PayFew readers

• Can I give a deal to someone as a gift?

  Yes, you can. However, the person you want to give a gift to must also have a registered poinz account. Please give us his/her poinz account (Mail address) and we will move the deal to his/her wallet. To do so, please trigger a help request. (poinz App Settings Support).Few readers

• Where can I find my purchased deals?

  All your purchased deals are in your wallet. To do this, click on "Wallet" and select "Deals" at the top.Few readers

• Why can I only buy a deal once?

  There are deals that are only available for a limited time. You can only purchase these deals once. In many cases it would not be possible to redeem them multiple times, which is why we don't want you to buy the deal multiple times but then not be able to redeem it.Few readers

• How do I redeem deals?

  . For this you need to go to your wallet under "Deals". Select the deal you want to redeem. Click on the button "redeem" - Now the camera opens. Now the staff has to show you a QR code, which you have to scan to complete the redemption. If the redemption was successful, you will see a closing window where you can see the details of your deal again. Complete the redemption and enjoy your deal! For this yoFew readers

• How can I buy deals?

  To do this, go to the poinz app. At the bottom of the navigation bar you will find the section "Explore". Here you can see all our current deals. Did you find something? - Click on the deal to see the details. Now you will see the button "Add to shopping cart" at the bottom. Click on the button, check your items and proceed to checkout. Then enter your payment information and complete the purchase by clicking "Purchase Now". Besides the poinz app we also have our webshop (https://deals.poinz.Few readers

• Where can I buy deals?

  To do this, go to the poinz app. At the bottom of the navigation bar you will find the "explore" section. Here you can see all our current deals. Did you find something? - Click on the deal to see the details. Now you will see the button "Add to shopping cart" at the bottom. Click on the button, check your items and proceed to checkout. Then provide your payment information and complete the purchase by clicking "purchase now". Besides the poinz app we also have our webshop (https://deals.poinFew readers

• I could not redeem my deal on the spot. What can I do?

  In this case, contact our support, we will be happy to help you. To do so, go to the poinz application settings and select "Support". Describe the problem briefly and we will come back to you with a solution proposal.Few readers