• How do I buy a digital voucher?

  To do so, go to our digital voucher shop in the poinz app, select the voucher and then buy them with your cashback or any other payment method.Some readers

• Do I have to redeem my gift card all at once?

  No, but with some gift cards your credit is immediately booked to the account of the gift card issuer.Some readers

• Does the gift card have an expiry date?

  Gift cards from poinz do not have an expiry date, but this can be set individually by the partner. You will find this information directly in the details of the gift card.Some readers

• How long does it take to receive the gift card after purchase?

  Your gift card will be visible in the app immediately after a successful purchase, or after 5 minutes at the latest.Few readers

• Which gift cards can I buy?

  To find the latest gift card providers in the poinz app, go to the poinz app under "Explore" "Gift cards". Here you will see an overview of all active gift cards.Few readers

• Can I only buy the gift card in the poinz app?

  Yes, the gift cards are only available for purchase in our poinz app.Few readers

• Where can I find my purchased gift card?

  You can find your purchased gift cards in the wallet in the poinz app. After redemption, you can view the now invalid gift card in the history.Few readers

• In what form do I receive the gift card?

  You will receive a digital e-gift card, which you will then find in your wallet in the poinz app.Few readers

• When can I buy a gift card?

  Du kannst jederzeit eine Geschenkkarte kaufen.Few readers

• Can I give a gift card to someone else?

  Yes there is a function in your poinz app before buying them.Few readers

• How much cashback is there when I buy a gift card?

  This depends on the gift card provider and is shown in the details of the respective gift card.Few readers

• What happens if I have collected cashback for a gift card and it is suddenly no longer available?

  In this case, please contact our support team and we will be happy to help you. To do so, go to the poinz app settings and select "Support". Briefly describe what exactly the problem is and we will get back to you with a solution.Few readers

• Can I buy several gift cards at once?

  Yes, this is possible.Few readers

• Do I get cashback when I buy a gift card?

  Yes, even then you can collect cashback.Few readers