• Where can I find the participating shops?

  All online shops where you can collect up to 16% cashback are listed in the poinz app under "Cashback online".Few readers

• My cashback was rejected, why?

  The law does not allow cashback on certain products. Please also note the respective provisions from the description.Few readers

• How does the affiliates programme work?

  Create a user account in the poinz app and then search for the shop of your choice. Now click on ""Go to shop"" and ""Get cashback"". You will automatically leave the poinz app and be redirected to the partner's webshop, where you can shop as usual. We automatically record your purchase and then credit the cashback to your user account. You can use the cashback in the poinz app or pay it into your bank account.Few readers

• What percentage discount do I get?

  You don't receive a discount directly from the shop, but cashback that you can use in the poinz app. The cashback rates vary - you can see them under "Shopping" at the respective partner.Few readers

• How do I order correctly to receive cashback?

  Click on the link/button provided by poinz. Make sure you land on the website and not in the partner's app. Allow all cookies and if you have an ad blocker, deactivate it. Then shop in the webshop as normal. You don't have to enter any further information.Few readers

• When will the cashback appear in the poinz app?

  You will see your cashback in your provisional balance after 3 hours at the latest. However, your cashback will only be available after the return period has expired. This depends on the company in question.Few readers

• What are the advantages of the affiliates (online shopping) programme?

  The biggest advantage is that whenever you shop at your favourite shops, you only need to use the link from the poinz app to get your cashback.Few readers

• My cahsback was not confirmed by the shop. What should I do, how can it be booked later?

  You can take a photo of the proof of purchase and send it to poinz Business Support at info@poinz.ch. 📸Few readers